Retail Manager

Volvo Worcester; Bromyard; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading Volvo dealership as a Retail Manager, where you will play a vital role in driving sales and providing exceptional customer support. With a focus on finance and insurance products, you will coach the sales team and ensure compliance with regulatory standards. The position offers full training, a competitive salary, and employee benefits including a pension and wellness programs.

Benefits

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Qualifications

• Experience in retail management, sales, or related fields.
• Confident in financial discussions and identifying customer requirements.
• Exceptional track record in finance sales.

Responsibilities

• Discuss financial requirements and propose agreements to lenders.
• Ensure FCA compliance of documentation.
• Coach sales team members.

Skills

Sales achievement

Customer service

Financial advising

Organizational skills

Job description

Social network you want to login/join with:

We are currently recruiting for a Retail Manager to join our Volvo Dealership in Worcester.

Within each of our dealerships we have specialists who can guide and offer customers comprehensive support in all of their vehicle financing and insurance requirements.

As a Retail Manager with Listers you will grow all aspects of sales gross profit, specialising in finance, insurance and value added products. You will be at the core of customer enquiries and assist in developing the sales team.

Role and Responsibilities

• Discussing the financial requirements of our customers.
• Advising customers on finance, insurance, warranties and other services offered by our dealerships.
• Ensure customers have a clear understanding of obligations they are entering into.
• Working closely with members of the sales team and providing coaching and assistance.
• Proposing financial agreements to our nominated lenders.
• Ensuring that all documentation is accurate and FCA compliant.

About you

• You may be an existing retail manager, sales manager, sales controller or looking for your first step into management.
• You will be confident in discussing and identifying individual / company requirements.
• Have an outstanding record of sales achievement with exceptional finance sales performance.
• Highly organised to ensure that all company, manufacturer and finance house paperwork is correct and FCA compliant.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives