Retail Leader

Red 5 People; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading charity organization in Greater London is seeking a Retail Leader to manage a caseload of clients with mental health needs. This full-time position offers standard hours from Monday to Friday, focusing on supporting clients back into work through personalized guidance and community engagement. Ideal candidates will have a strong background in team leadership and achieving targets. Full training is provided in the IPS employment support model.

Qualifications

• Must demonstrate achieving targets recently at a senior level for at least 1 - 2 years.

Responsibilities

• Manage a caseload supporting clients with mental health needs back into work.
• Guide clients from first assessment to job searching and in-work support.
• Engage with local employers to build job opportunities.

Skills

Team leadership

Coaching

Building relationships with employers

Community engagement

Job description

Overview

Are you a Retail leader looking for a career change? This is your chance to step into a growing sector with one of the UK's largest charities that can really develop your career. It's Monday to Friday, 9-5 — no evenings or weekends.

Role

You'll manage a small caseload of clients in your local borough, supporting people with mental health needs or physical disabilities back into work. From first assessment through to job searching and in-work support, you'll guide them every step of the way. Full training is provided in the IPS employment support model.

Why retail leaders succeed here

• You\'ve led teams, coached staff, and delivered results under pressure.
• You're confident engaging with employers every week — building relationships and opening up job opportunities (at no cost to the employer).
• You enjoy being out in the community — meeting people in libraries, NHS sites, partner charities, and local businesses.
• You want a career with social impact, not just sales or service targets.

Requirements to apply

To apply: You must be able to demonstrate successfully achieving targets recently at a senior level for at least 1 - 2 years.

Locations

There are multiple roles (you\'ll be based in one borough) including Brent, Barnet, Ealing, Hammersmith & Fulham, Hillingdon, Harrow, Hounslow, Westminster, Kensington & Chelsea, Islington, Camden, Haringey.

Assessment day

Shepherd\'s Bush, 8 October.

Other information

Full time, permanent, Mon-Fri, 9-5