Retail Lead Store Manager (Cambridge and surrounding areas)

Threeuk; Cambridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic and inclusive team at a leading connectivity provider, where your leadership will inspire a team of Store Managers to achieve exceptional customer experiences. This role is pivotal in driving commercial success and fostering a positive team culture. You'll be at the forefront of ensuring that your team meets sales targets while creating a supportive environment for personal and professional growth. If you're passionate about leading a diverse team and making a significant impact, this is the perfect opportunity for you!

Qualifications

• Ability to motivate and support a large team.
• Experience in achieving sales targets and KPIs.
• Strong coaching and training skills.

Responsibilities

• Build and lead a high-performing team focused on objectives.
• Engage with customers to meet their needs effectively.
• Drive performance improvements and accountability.

Skills

Team Leadership

Sales Target Achievement

Coaching and Training

Performance Management

Data Analysis

Job description

Company Description

Salary: Negotiable based on experience + an on-target bonus of 25%, paid out monthly based on your store's performance.

Hours: 37.5 hours across 5 days per week, including weekends on a rotation basis.

Join our big network made up of incredible people on a collective mission to provide better connectivity every day, for every customer. It means making an impact and delivering amazing experiences to every person who walks through the door. Everyone at Three has an integral role to play, and we need more energetic, super-talented people within our stores to help us take it one step further.

We pride ourselves on being more than just a store; we have the right team to be at our best, and our Store Managers are at the forefront of driving commercial success and ensuring exceptional customer experiences from their team within the store.

Job Description

• Builds a high performing team by ensuring that the team is focused, motivated and inspired to achieve team objectives. Specifically, creates a positive team culture; for example, ensuring others follow the expected ways of working.
• Builds own capabilities and develops the capabilities of direct reports by working within existing development framework; provides specialized training or coaching in area of expertise to others throughout the organization.
• Analyses key themes using data from a wide range of sources and develops and/or delivers a plan for a specific area of responsibility.
• Focuses the organization on discovering and meeting the customer’s needs. Specifically, corrects problems; for example, ensuring that customers' issues are corrected promptly and efficiently.
• Engages with others, getting buy-in to deliver results and skilfully influencing to build support. Specifically, uses direct influence; for example, using rational, well thought through arguments.
• Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short and long-term goals. Specifically, takes accountability; for example, tracking his/her own performance against standards or measures

Qualifications

• Organising, motivating and supporting a large team
• Experience supporting others with sales targets and KPIs
• Experience with managing a team of managers and focusing on development
• Creating a culture of coaching / training within the team, and carrying out this training

Additional Information

To lead and inspire a team of Store Managers in the area, ensuring they understand their role in bringing to life the delivery of Three company strategy at store level.

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!

We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.

We’re excited to receive your application to join Team Three!