Retail Guest Experience Associate - Growth & Perks

JDSPORTS; Southampton; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD Sports in Southampton is seeking a Store Colleague to greet customers, keep displays sharp, replenish stock, and deliver high levels of service that make shoppers feel valued and excited about our products.

You will join a fast-paced team, learn new skills, support till work and store tasks, and help maintain the high standards JD Sports is known for, with weekend and seasonal shifts available.

Qualifications

• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Skills

Positive attitude

Communication

Willingness to learn

Flexibility

Job description

JD Sports in Southampton is seeking a Store Colleague to greet customers, keep displays sharp, replenish stock, and deliver high levels of service that make shoppers feel valued and excited about our products.

You will join a fast-paced team, learn new skills, support till work and store tasks, and help maintain the high standards JD Sports is known for, with weekend and seasonal shifts available.