Retail Food Service Assistant - Flexible Hours & Online Orders

Waitrose & Partners; Ipswich; On-site; GBP 20,000 - 23,000; Full time

Job summary

Waitrose & Partners in Ipswich is seeking a supermarket assistant to deliver partner-led service and passion for food to customers on every visit. You will help stock shelves, fulfill online orders, and support the team to ensure a seamless shopping experience.

The role emphasizes teamwork, customer care, and a keen interest in food trends, with flexible working options where possible.

Qualifications

• Excellent communication skills to work effectively as part of a team and with customers.
• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and interest in food and drink trends.
• Flexible approach to support the whole branch.

Responsibilities

• Stock replenishment - ensuring shelves are full and products are in the right place for customers.
• Fulfilling online customer orders for drivers to deliver.
• Reducing wastage by following product due diligence and markdowns.
• Working with the wider shop team to support when needed including checkout support, Click & Collect orders, and fulfilling on-demand orders.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication skills

Job description

Waitrose & Partners in Ipswich is seeking a supermarket assistant to deliver partner-led service and passion for food to customers on every visit. You will help stock shelves, fulfill online orders, and support the team to ensure a seamless shopping experience.

The role emphasizes teamwork, customer care, and a keen interest in food trends, with flexible working options where possible.