Customer-First Supermarket Assistant (Flexible Hours)

Waitrose & Partners; Malmesbury; On-site; GBP 12,000 - 15,000; Full time

Job summary

Waitrose & Partners is seeking a Supermarket Assistant to help provide partner-led service and a passion for food across customer visits. You will support shop operations, assist with online orders, and maintain a clean, safe environment to ensure high standards of service.

The role emphasizes teamwork, strong communication, and a flexible approach to cover varying branch needs while upholding Waitrose's commitments to quality and customer satisfaction.

Qualifications

• Communication skills to enable you to work effectively as part of a team and with our customers.
• Desirable: Experience of working in a customer facing role is welcomed.
• Desirable: Up to date knowledge and strong interest in food and drink trends.
• Desirable: Flexible approach to ensure the support of the whole branch.

Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication skills

Job description

Waitrose & Partners is seeking a Supermarket Assistant to help provide partner-led service and a passion for food across customer visits. You will support shop operations, assist with online orders, and maintain a clean, safe environment to ensure high standards of service.

The role emphasizes teamwork, strong communication, and a flexible approach to cover varying branch needs while upholding Waitrose's commitments to quality and customer satisfaction.