Retail Food Safety Manager

Greggs; North East; On-site; GBP 30,000 - 42,000; Full time

Job summary

Greggs is offering an exciting opportunity for a Retail Food Safety Manager to join their Technical Team in Newcastle. This permanent, full-time role involves supporting shops with food safety, leading initiatives and ensuring compliance across the business. The position provides a range of employee benefits including annual leave, insurance schemes, and a management bonus.

Benefits

25 days annual leave

Management Bonus Scheme

Profit sharing

Private Medical Insurance

Career progression and learning development

Employee Assistance Programme

Colleague discount up to 50%

Qualifications

• Degree or HNC level education in a Food Science based subject.
• HACCP Level 3 and Food Safety Level 3 qualifications.
• Minimum of 1 to 2 years of experience in a food safety role.

Responsibilities

• Promote food safety culture across the business.
• Investigate food safety complaints and incidents.
• Support shops with on-site and remote food safety advice.

Skills

Attention to Detail

Communication Skills

Leadership

Education

Degree or HNC in Food Science

HACCP Level 3

Food Safety Level 3

Job description

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Retail Food Safety Manager, Newcastle upon Tyne

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Client:

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

68396a39ff1d

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Vacancy Information

We have a fantastic opportunity to join the Technical Team at Greggs within Central Food Safety.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, (in addition to bank holidays), plus 1 additional floating day
• Management Bonus Scheme which is worth up to 10% of your salary
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees whohave at least 6-month service, or more, each year
• Private Medical Insurance which is free for you and subsidised for your dependents
• Permanent Health Insurance which is a replacement income scheme
• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
• Defined contribution management pension scheme
• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary
• Colleague discount, up to 50% off our own-produced products
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-relatedand wellbeing issues, 24 hours a day, 365daysa year. Including a mobile app providing a range of wellness content on physical, mental, social,andfinancial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online couponsand lifestyle offers
• Cycle to Work scheme
• A company who cares about our communities; the environment and being a better business! Click here to read about
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, andprovide support to one another

About the role

• This role will be 40 hours per week, Monday to Friday with weekend working on a rotational basis
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• This is a permanent role based in Newcastle. The role will involve regular travel, overnight stays in other parts of the country will be required. Therefore, flexibility and a full clean driving licenseis essential.
• Reporting to the Food Safety & Regulatory Affairs Technical Manager, you will support shops with on-site and remote food safety advice and provide support to our Retail Teams and other stakeholders.

What you'll do

• Actively promote and drive business initiatives to an excellent food safety culture throughout the business
• Collecting, collating and communicating KPI data to schedule
• Maintaining accurate and up-to-date documentation
• Contributing to Retail HACCP teams; reviewing, updating and maintaining HACCP systems and procedures
• Investigating and monitoring non-compliance and incidents relating to enforcement and serious food safety complaints
• Liaising with the Regional Technical Managers and Retail team to ensure customer complaints and investigations are handled and completed correctly
• Ensuring microbiological sampling and data management is completed as directed
• Ensuring allergen controls are appropriate and that labelling is legally compliant
• Taking responsibility for raising the standards of hygiene and microbiological performance by providing in-shop support
• Liaising with Pest Control contractors to ensure commitments are met and raise awareness of issues
• Liaising with local Authority Representatives to provide problem resolution
• Contributing to training activities where necessary

About you

We are looking for individuals who aredriven, and can demonstrate:

• ADegree or HNC level education in a Food Science based subject
• HACCP Level 3 and Food Safety Level 3 qualifications
• Minimum of 1 to 2 years experience working in a technical based food safety role in a production or retail background
• Proven experience in investigations and internal audits with strong attention to detail
• Proven experience of leadership, decision making and report writing
• A result focused approach with excellent communication skills and the ability to influence others
• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
• Are supportive of an inclusive culture – recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.