Retail Floor Lead: Customer Experience & Sales Coach

AFH STORES UK LIMITED; Scotland; On-site; GBP 15,683 - 22,337; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Flexible schedule

Training and development

Associate assistance program

Job summary

AFH STORES UK LIMITED is seeking a Key Lead in Scotland to ensure a quality in-store experience for customers. The role includes responsibilities such as operating the Point of Sale system, performing opening and closing routines, and leading the store team. Candidates should possess retail experience, strong customer focus, and excellent communication skills.

The position offers a starting rate of £13.80 per hour, with potential for quarterly bonuses and other benefits like flexible scheduling and training opportunities.

Qualifications

• At least 1 year of retail experience preferred.
• No supervisory experience required.
• Energetic, outgoing, and assertive.

Responsibilities

• Perform opening and closing routines.
• Operate register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.

Skills

Strong customer focus

Exceptional interpersonal skills

Strong communication skills

Knowledge of current fashion trends

Attention to detail

Adaptability and flexibility

Education

High School Diploma or G.E.D. equivalent

Job description

AFH STORES UK LIMITED is seeking a Key Lead in Scotland to ensure a quality in-store experience for customers. The role includes responsibilities such as operating the Point of Sale system, performing opening and closing routines, and leading the store team. Candidates should possess retail experience, strong customer focus, and excellent communication skills.

The position offers a starting rate of £13.80 per hour, with potential for quarterly bonuses and other benefits like flexible scheduling and training opportunities.