Retail Floor Associate — Customer Experience & Growth

JDSPORTS; Chelmsford; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount on qualifying purchases

Exclusive Colleague Bike Discount

Discounted Gym Membership

Personal development opportunities

Access to Apprenticeships and accredit

Job summary

JD Sports in Chelmsford is seeking a Store Colleague to deliver outstanding customer experiences, help customers feel valued, and keep displays sharp. You will greet customers with energy, support the full customer journey using in-store devices, replenish stock, and maintain high presentation standards while contributing to a collaborative team.

This role offers an accessible path for development, with opportunities to learn, grow, and contribute to a positive, inclusive retail environment,

Qualifications

• Customer-focused approach in a fast-paced retail environment.
• Strong communication skills and confidence engaging customers and colleagues.
• Willingness to learn and adapt to new tasks and store routines.

Responsibilities

• Welcome customers with energy and confidence, helping them find products they love.
• Use in-store devices to check stock, share options, and support the customer journey.
• Keep the shop floor clean, tidy, and fully replenished with on-brand displays.
• Handle till work, restocking, and follow all safety and store guidelines.

Skills

Positive attitude

Communication skills

Willingness to learn

Flexibility with shifts

Job description

JD Sports in Chelmsford is seeking a Store Colleague to deliver outstanding customer experiences, help customers feel valued, and keep displays sharp. You will greet customers with energy, support the full customer journey using in-store devices, replenish stock, and maintain high presentation standards while contributing to a collaborative team.

This role offers an accessible path for development, with opportunities to learn, grow, and contribute to a positive, inclusive retail environment,