Retail Floor Associate — Customer Experience Champion

JDSPORTS; Halifax; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount on qualifying purchases

Exclusive Colleague Bike Discount

Discounted Gym Membership

Personal development opportunities

Access to Apprenticeships and accredit

Apprenticeships and accredited &c

Job summary

JD Sports in Halifax is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and support the full customer journey with energy and professionalism.

Join a friendly, fast-paced team where you can learn new skills, develop your career, and contribute to our high store standards. Flexibility is required to cover weekends and evenings, with opportunities for progression within the business.

Qualifications

• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Skills

Customer service

Communication

Teamwork

Flexibility

Positive attitude

Tools

POS system

Job description

JD Sports in Halifax is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and support the full customer journey with energy and professionalism.

Join a friendly, fast-paced team where you can learn new skills, develop your career, and contribute to our high store standards. Flexibility is required to cover weekends and evenings, with opportunities for progression within the business.