Retail Expert (Harrods)

Dyson GmbH; United Kingdom; On-site; GBP 23,000 - 30,000; Full time

Job summary

Dyson GmbH is looking for a Retail Expert at Harrods Demo Store, where you'll engage customers with an exceptional retail experience and showcase Dyson's innovative technology. Ideal candidates are technology enthusiasts and excel in customer service, making every customer interaction memorable.

Benefits

27 days of annual leave

Access to a competitive pension scheme

Private medical care

Life assurance

Cycle to work scheme

Tastecard discount

Discounts on Dyson products

Optical plan

Qualifications

• Passionate about cutting-edge technology.
• Enthusiastic about discussing product benefits.
• Experience delivering exceptional customer service.

Responsibilities

• Become an authority on Dyson products.
• Provide personalized customer experiences.
• Promote and demonstrate Dyson products effectively.

Skills

Customer Service

Technology Enthusiasm

Communication

Job description

Retail Expert (Harrods)

Summary

Salary: Competitive | Team: Retail | Location: United Kingdom - Harrods Demo Store

About the Role

A Dyson expert is more than just a salesperson; they are technology enthusiasts who relish the opportunity to educate and provide an exceptional retail experience. They transform the retail space into an engaging theatre, unveiling the magic of our technology, and explaining why our machines are pioneers in their field. Their goal is to convey the unique qualities and benefits of Dyson products clearly and simply.

This team often represents the first point of contact for our customers, making that initial interaction crucial. It's about creating a memorable experience that begins a journey with our brand.

Responsibilities include:

• Becoming an authority on Dyson products, understanding their features, benefits, and applications, and sharing this knowledge with customers to assist their purchasing decisions.
• Greeting and assisting customers with enthusiasm, providing a personalized experience, listening to their needs, answering questions, and offering tailored solutions.
• Promoting and demonstrating Dyson products to showcase their features, drive sales, and generate excitement.
• Maintaining a clean, organized, and visually appealing store environment, ensuring products are well-displayed and accessible.
• Managing stock levels, assisting with restocking, and reporting inventory discrepancies.
• Collaborating with colleagues and external retail partners to ensure a seamless customer experience.

About You

Are you passionate about cutting-edge technology and committed to delivering exceptional customer experiences?

Are you enthusiastic about new technology and eager to discuss how Dyson products can benefit customers?

Do you have a passion for providing top-tier customer service?

If so, you might be the perfect fit for the Dyson retail expert role.

Benefits

• 27 days of annual leave
• Access to a competitive pension scheme
• Private medical care
• Life assurance
• Cycle to work scheme
• Tastecard discount
• Discounts on Dyson products
• Optical plan

Dyson is an equal opportunity employer. We value diversity and encourage applications from all backgrounds. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected status.