Retail Experience Architect

Moss; Newcastle upon Tyne; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Training and development

Energetic culture

Recognition program

Job summary

Moss in Newcastle is hiring a customer-facing retail assistant who brings energy and a genuine love of fashion. You will welcome customers, offer styling advice, and build connections that turn visits into memorable experiences.

No experience required; we train you. You’ll grow through product knowledge, great service, and teamwork. Moss values individuality and energy, rewarding initiative and consistent performance.

Qualifications

• A natural ability to connect and start conversations.
• A passion for helping people look and feel their best.
• Curiosity about style, trends, and how to deliver great results.
• A team-first mindset with a positive, can-do attitude.

Responsibilities

• Creating standout customer moments – welcoming, advising, styling, and building genuine connections.
• Driving results naturally – through great service that feels effortless, not pushy.
• Keeping the store sharp and inspiring – from visual displays to product availability.
• Being part of a team that has your back – supportive, positive, and full of energy.
• Learning constantly – from product knowledge to styling to commercial awareness.

Skills

Natural ability to connect

People-centric service

Positive energy

Curiosity about style

Job description

Moss in Newcastle is hiring a customer-facing retail assistant who brings energy and a genuine love of fashion. You will welcome customers, offer styling advice, and build connections that turn visits into memorable experiences.

No experience required; we train you. You’ll grow through product knowledge, great service, and teamwork. Moss values individuality and energy, rewarding initiative and consistent performance.