Retail Elite Security Officer

Mitie; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in the United Kingdom seeks Elite Security Officers to ensure customer safety and deliver exceptional service. Responsibilities include managing anti-social behaviour and engaging positively with the public. Candidates must have a current SIA licence and a full 5-year employment/education history. Benefits include contracted hours, paid breaks, and comprehensive training.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licensing programme

Comprehensive induction and training programme

Access to employee benefits including financial services and retail discounts

Qualifications

• Must hold a current SIA licence.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry-leading customer service.
• Create a safe environment free from crime.
• Manage anti-social behaviour and build relationships.
• Engage with the public to provide a welcoming presence.
• Support Police and crime partnerships.

Skills

Exceptional customer service

Conflict management

Communication

Education

Current SIA licence

Job description

Pay rate: £14.10

Various Shifts (to be discussed at interview)

Job Overview:

Mitie is looking for Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting:

It is vital that you have a full 5-year checkable employment/education history. Failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

• To deliver industry leading customer service
• To create a safe environment, free from crime and the fear of crime for customers and colleagues
• To manage anti-social behaviour and build relationships with those that cause this
• Engage with members of the public by providing a welcoming presence
• Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• Support the Police and crime partnerships where required to aid with the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits of working with Mitie include:

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid