Retail Duty Manager

SSP Group; London; On-site; GBP 13,000 - 16,000; Part time

Job summary

A prominent hospitality company is looking for a Retail Duty Manager at Victoria Station, M&S Simply Food. The role offers a pay rate of £13.11 per hour for part-time work (16 hours weekly). As a Retail Duty Manager, you will inspire your team to deliver excellent customer service and oversee daily operations. Ideal candidates will have previous team leadership experience in a fast-paced environment. Join SSP to lead a dynamic team and enjoy employee discounts and meaningful development opportunities.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Qualifications

• Must be 18 years of age or over to perform certain tasks or work on certain shifts.
• Previous experience leading a team in a busy Hospitality or Retail environment is ideal.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems.
• Lead your team through busy shifts, keeping energy high.
• Inspire the team to deliver great customer service.

Skills

Leadership

Customer service

Problem-solving

Teamwork

Job description

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RETAIL DUTY MANAGER - VICTORIA STATION, M&S SIMPLY FOOD

Pay Rate: £13.11 per hour.

We have Part Time (16 hours) roles available.

Hours of operation are 6am to 12am.Working flexibly across weekdays, weekends, bank and public holidays.

Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!

ABOUT YOU:

• Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Retail Duty Manager role has got your name on it!
• Due to some responsibilities within theRetail Duty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE RETAIL DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a teamin a busy Hospitality or Retail environment is ideal!

AS A RETAIL DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Retail Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.