Retail Duty Manager

SSP; London; On-site; GBP 100,000 - 125,000; Part time

Job summary

A leading food service company is hiring a Retail Duty Manager at Victoria Station, where the energy is high and customer service is key. The role involves leading a team in a fast-paced environment, ensuring daily operations run smoothly, and delivering exceptional service. Ideal candidates should have prior leadership experience and a passion for customer engagement. Competitive pay and employee discounts offered.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training

Qualifications

• Previous experience leading a team in a busy Hospitality or Retail environment is ideal.
• Must be 18 years of age or over to perform certain tasks or work on certain shifts.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service.

Skills

Leadership

Customer service

Problem-solving

Team management

Job description

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RETAIL DUTY MANAGER - VICTORIA STATION, M&S SIMPLY FOOD

Pay Rate: £13.11 per hour.

We have Part Time (16 hours) roles available.

Hours of operation are 6am to 12am.Working flexibly across weekdays, weekends, bank and public holidays.

Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!

ABOUT YOU:

• Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Retail Duty Manager role has got your name on it!
• Due to some responsibilities within theRetail Duty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE RETAIL DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a teamin a busy Hospitality or Retail environment is ideal!

AS A RETAIL DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Retail Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.