Retail Duty Manager

SSP Group; Leeds; On-site; Full time

Job summary

Join a leading company as a Retail Duty Manager, where you will lead a vibrant team in fast-paced retail settings. You will handle day-to-day operations and ensure great customer service while enjoying perks like discounted meals and employee discounts. This role is perfect for energetic individuals who want to make an impact and thrive in dynamic environments.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Qualifications

• Previous experience leading a team in a busy Hospitality or Retail environment is ideal.
• Must be 18 years of age or over for certain tasks and shifts.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead your team while ensuring high energy and a positive atmosphere.
• Inspire great customer service and address team queries.

Skills

Team Leadership

Customer Service

Problem-Solving

Job description

Pay Rate: £13.11 per hour+ as a little incentive, you will earn anextra £1.50 per hourfor hours worked between midnight and 6 am, bringing your rate of pay to £14.61 per hour.

Shift Pattern: Full-Time (40hrs).Shifts between5 am and midnight, any 5 shifts out of 7. Working flexibly across weekdays, weekends, bank and public holidays.

Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!

ABOUT YOU:

• Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Retail Duty Manager role’s got your name on it.
• Due to some responsibilities within theRetail Duty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE RETAIL DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a teamin a busy Hospitality or Retail environment is ideal!

AS A RETAIL DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Retail Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 25/06/2025 by TN United Kingdom