Retail Director

JR United Kingdom; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

An exciting opportunity awaits as a Retail Director for a prestigious luxury brand in London. In this dynamic role, you will oversee the daily operations of a flagship showroom while leading a talented team of around 25 individuals across sales, hospitality, and operations. Your expertise in general management and customer service will be crucial in maintaining high standards and ensuring exceptional experiences for clients. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering outstanding service in the luxury retail sector.

Qualifications

• 5+ years of single-site general management experience required.
• Proven track record in leading teams in a luxury retail environment.

Responsibilities

• Manage daily operations of the flagship showroom.
• Lead a team of 25 across sales, hospitality, and operations.

Skills

Team Leadership

Customer Service

General Management

Collaboration

Job description

Social network you want to login/join with:

Drayton are thrilled to be partnering with a prestigious luxury brand in London, who are seeking a Retail Director.

In this exciting role, you will be responsible for:

• Managing all the day-to-day operating processes of their flagship showroom.
• Leading a team of around 25 people including sales, hospitality, and operations teams.
• Ensuring that all high standards are delivered and procedures are maintained.

Essential requirements for this role include:

• A minimum of 5 years single-site general management experience.
• A good track record of successfully leading teams to deliver outstanding customer service within a watches or jewellery environment.
• The ability to work collaboratively and manage multiple priorities in a fast-paced environment.