Retail Development Manager - Fieldbased Luton/MK Area

Booker; Luton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is looking for a Retail Development Manager to oversee Premier and Family Shopper retailers in the Luton area. This position involves managing existing accounts, recruiting new business, and advising on performance improvements. The ideal candidate will have a strong background in building relationships and influencing customers, as well as good decision-making skills. Competitive benefits package offered.

Benefits

Employee discounts

Retirement savings plan

Health and Wellbeing support

Holiday package

Qualifications

• Successful career with core skills in influencing customers.
• Exceptional relationship building capability.
• Understanding of commercial operations.
• Ability to work remotely and support the Retail team.

Responsibilities

• Manage portfolio of Premier and Family Shopper retailers.
• Recruit new businesses from competitors and independents.
• Advise underperforming stores on improvements.
• Share feedback with retail functions.

Skills

Influencing customers

Relationship building

Commercial understanding

Decision making

IT skills

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

As a Retail Development Manager you will report directly to the Retail Development Controller and work along side a team of RDM's to form the Regional Retail Team. Your role is crucial in delivering the companies objectives through the engagement and delivery of the Retail Plan. Working closely with your Premier and Family Shopper retailers to support and develop their businesses.

Although your customers will be serviced from the branch in Luton, your day to day patch will cover Postcode areas in Luton and MK Postcodesand the surrounding areas

This role is working Monday - Friday with some weekend work required.

You will be responsible for

• Managing an existing portfolio of disciplined Premier and Family Shopper retailers, assisting and advising them on ways to improve and enhance their Store offer to their consumers.
• A priority on recruiting new business from competitor and independent retailers through selling the benefits of joining the leading symbol fascia in the convenience sector.
• Challenging and advising on under performing stores, how they can improve to meet their contractual obligations.
• Ensuring that feedback is shared with the retail functions.
• Supporting the creation of a culture which recognises the right behaviours, with Everyone is Welcome and makes Booker A Place to Get On

You will need

• Successful career to date with a core skill set around influencing customers.
• Exceptional relationship building capability.
• Commercial understanding.
• Effectiveness in a remote field based role as well as being part of the Retail team.
• Ability to challenge, develop and embed change.
• Ability to make pragmatic decisions based on information given
• A natural ability to listen and advise customers on best practice.
• Strong intellectual capability, supported by judgement.
• A positivenature, able to adapt in a changing landscape
• A high level of resilience
• Basic Microsoft office 365 and good IT skills