Retail Deputy Manager

Warren James Jewellers; Southampton; On-site; GBP 22,000 - 30,000; Full time

Job summary

Warren James Jewellers seeks a passionate Shop Deputy Manager to enhance customer engagement and lead a small team. The role involves assisting daily operations, delivering exceptional service, and fostering a welcoming atmosphere. Benefit from a full-time contract with 28 days of holiday, staff discounts, and more.

Benefits

28 days holiday per year

Monthly pay directly into your bank account

Staff discount on jewellery purchases

Incentives and treats throughout the year

Qualifications

• Experience in retail management or hospitality.
• Self-motivated with strong leadership and people skills.
• Genuine enjoyment for sales and passion for jewellery.

Responsibilities

• Assist in daily operations and maximize customer engagement.
• Create a welcoming environment with excellent customer experiences.
• Motivate and support the team to reach their full potential.

Skills

Leadership

Customer Service

Communication

Organizational Abilities

Job description

Job Opening: Shop Deputy Manager

Exciting opportunity to join one of the UK's best-loved jewellery brands. Help us spread our passion and enthusiasm for customers and our jewellery.

About Warren James

At Warren James, we are a company made up of real people who are passionate about what we do. You are known by your name, not a number.

We are dedicated to keeping the high street alive and providing a delightful in-store shopping experience with face-to-face customer service from our friendly, knowledgeable teams.

Starting from humble beginnings, we have grown from a single shop into a nationwide trusted retailer with over 200 shops and an online presence, continually developing our customer community.

The Retail Deputy Manager Role

1. Assist in the daily operations of a designated shop and small team to maximize sales and customer engagement, operating within Warren James policies, procedures, and processes.
2. Create a welcoming environment and deliver excellent one-to-one customer experiences.
3. Motivate and support the team to reach their full potential.
4. Set a good example in all aspects of your work.
5. Develop and maintain a good knowledge of our jewellery.

Essential Qualifications and Skills

1. Experience in retail management or hospitality.
2. Experience in assisting with managing a small team.
3. A genuine enjoyment for sales, with a passion for jewellery and customer service.
4. Smart and well-groomed appearance.
5. Self-motivated with strong leadership and people skills.
6. Good communication and organizational abilities, with attention to detail.
7. Jewellery knowledge is not required as training is provided.

Benefits

• Full-time contract.
• 28 days holiday per year, increasing to 33 days after 5 years (including 8 bank holidays).
• Monthly pay directly into your bank account.
• Staff discount on jewellery purchases.
• Incentives and treats throughout the year.

If you are passionate and enthusiastic about customers and sales, we would love to hear from you. Click below to apply.