Retail Customer Service Pro — Flexible Hours

Tesco; West Kirby; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

20 days holiday + personal day

Flexible working

Colleague Clubcard discounts

Free wellbeing resources

Life cover + pension

Cycle to work

Uniform provided

Job summary

Tesco Colleague roles start at £13.28 per hour, rising to £14.55 in M25 stores, with additional location-based payments. We offer a minimum of 16 guaranteed hours per week, and options to work a lower minimum of 12 hours as well.

You will be scheduled for weekly shifts, with three weeks’ notice, and support for flexible working from day one. Learn to serve customers with pride, work across store areas, and participate in community events.

Qualifications

• A passion for delivering great service.
• Ability to build rapport with customers.
• Take the initiative and make customer-centered decisions.
• Work well within a team and communicate openly.
• Be on time, well presented and a brand ambassador.

Responsibilities

• Knowing your customers and serving them with passion and pride.
• Being passionate about products and services in-store.
• Working across service, picking and replenishment areas.
• Applying training to work safely and effectively.
• Taking part in seasonal, community and charity events.
• Understanding store performance and helping drive service, sales and profit.

Skills

Customer service

Teamwork

Punctuality

Communication

Brand ambassador

Job description

Tesco Colleague roles start at £13.28 per hour, rising to £14.55 in M25 stores, with additional location-based payments. We offer a minimum of 16 guaranteed hours per week, and options to work a lower minimum of 12 hours as well.

You will be scheduled for weekly shifts, with three weeks’ notice, and support for flexible working from day one. Learn to serve customers with pride, work across store areas, and participate in community events.