Retail Customer Service Assistant - Nights

BP p.l.c.; Preston; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Preston is seeking individuals passionate about customer service to join their team. The role involves serving customers, preparing food and drinks, and maintaining store cleanliness. No prior retail experience is necessary as comprehensive training will be provided. The position offers flexible hours, competitive pay, and various benefits, including discounts and wellbeing services.

Benefits

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to the Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Qualifications

• Passion for customer service and teamwork.
• Willingness to learn with training provided.

Responsibilities

• Ensure safety in line with company policies.
• Serve customers efficiently to meet their needs.
• Foster a positive work environment.
• Prepare and serve food and drinks.
• Manage stock and deliveries.
• Support promotions and loyalty schemes.
• Maintain cleanliness in all areas.

Job description

Overview

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

Responsibilities

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving customers efficiently, ensuring their needs are met promptly and effectively
• Fostering a positive and inclusive work environment, in line with bp beliefs
• Preparing and serving food and drink items from our Wild Bean Café
• Taking in deliveries, replenishing stock and stock management tasks
• Being proactive with supporting bp's offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

What you get

• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods exclusions apply
• Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme
• Find out more about our benefits here