Retail Customer Experience Associate — Employee Discounts

WHSmith Careers; West of England; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Discounts with retail partners

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in-store, whether working independently or as part of a team to uphold our high store standards and create pride for customers and colleagues.

You will be responsible for stock replenishment, maintaining tidy displays, and helping customers find what they need. We value a passion for service, clear communication within the team, and adaptability to meet company goals, with rewards including discounts and benefits.

Qualifications

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Team communication

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in-store, whether working independently or as part of a team to uphold our high store standards and create pride for customers and colleagues.

You will be responsible for stock replenishment, maintaining tidy displays, and helping customers find what they need. We value a passion for service, clear communication within the team, and adaptability to meet company goals, with rewards including discounts and benefits.