Retail Customer Care Associate — Flexible Hours

Tesco; Cilfrew; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Holiday allowance

Flexible work

Colleague discount

Wellbeing services

Life cover

Pension

Job summary

Tesco Colleague role in Neath, Wales is a part-time store position offering flexible hours with a guaranteed minimum weekly hours. Pay starts at £13.28 per hour and rises to £14.55 in stores within the M25. Role includes shelf replenishment, checkout service, and helping with online order picking.

You should be over 18, enjoy delivering great service, and build rapport with customers. Benefits include holiday entitlement, discounts, wellbeing services, and a strong pension plan.

Qualifications

• To be over 18 for this role.
• A passion for delivering great service and greeting customers with a smile.
• Ability to build rapport and leave customers with a great experience.
• Use your initiative and make right decisions for customers.
• Work well in a team and communicate openly, having fun and celebrating success.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

Skills

Customer service

Teamwork

Communication

Job description

Tesco Colleague role in Neath, Wales is a part-time store position offering flexible hours with a guaranteed minimum weekly hours. Pay starts at £13.28 per hour and rises to £14.55 in stores within the M25. Role includes shelf replenishment, checkout service, and helping with online order picking.

You should be over 18, enjoy delivering great service, and build rapport with customers. Benefits include holiday entitlement, discounts, wellbeing services, and a strong pension plan.