Retail Customer Assistant – Service, Bakery & Merchandising

Lidl; Hedge End; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Job summary

Lidl in Hedge End is seeking a Customer Assistant to help customers, stock shelves, and keep the store tidy. You’ll cover AM & PM shifts, work across tills and deliveries, and contribute to a welcoming shopping experience.

With a competitive hourly rate (£13.45–£14.45) and benefits like holiday entitlement, a 10% in-store discount, and a pension scheme, Lidl supports your well-being and career growth as you become an expert in-store.

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.
• A positive approach to changing priorities.
• Drive and passion to work hard and make your store a success.
• A smile on your face and a friendly manner to inspire your team and help our customers.

Responsibilities

• Be a Lidl expert, helping our customers with their questions, queries and requests.
• Efficiently work deliveries as they arrive in store.
• Passionately provide excellent customer service.
• Proactively keep the bakery topped up by baking fresh goods.
• Expertly merchandise and maintain our middle aisles of Non-Food products.

Skills

fast-paced environment

excellent customer service

flexibility

positive attitude

drive and passion

friendly demeanor

Job description

Lidl in Hedge End is seeking a Customer Assistant to help customers, stock shelves, and keep the store tidy. You’ll cover AM & PM shifts, work across tills and deliveries, and contribute to a welcoming shopping experience.

With a competitive hourly rate (£13.45–£14.45) and benefits like holiday entitlement, a 10% in-store discount, and a pension scheme, Lidl supports your well-being and career growth as you become an expert in-store.