Retail Customer Assistant — Flexible Hours & Benefits

Tesco; Brockenhurst; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

20 days annual leave + personal day

Flexible working from day one

Colleague Clubcard discounts

Wellbeing resources

Job summary

Tesco Colleague role across our stores offers flexible shifts with a minimum of 12 hours per week, or more if you choose. Pay starts at £13.28 per hour and rises to £14.55 for stores within the M25, with additional location-based payments possible.

You will be scheduled within defined availability windows and receive three weeks’ notice of your shifts. The role emphasizes customer service, teamwork and delivering a great shopping experience.

Qualifications

• Passion for delivering great service and greeting customers with a smile.
• Ability to build rapport with customers for a positive shopping experience.
• Take initiative and make decisions that benefit customers.
• Work well within a team and communicate openly with others.
• Be punctual, well presented and act as a brand ambassador.

Responsibilities

• Knowing customers and serving them with passion and pride.
• Being knowledgeable about products and services in-store.
• Working across service, picking and replenishment areas as required.
• Applying training to work safely and effectively.
• Delivering routines in-store that meet customer needs at the right time.
• Participating in seasonal, community and charity events to create an inclusive atmosphere.
• Understanding store performance and contributing to service, sales, waste reduction and profit.
• Handling products carefully to maintain quality and ensure safe delivery to customers.
• Upholding Tesco values and policies, and welcoming all customers.
• Occasionally assisting with deliveries to the store.

Skills

Customer service

Teamwork

Initiative

Punctuality

Job description

Tesco Colleague role across our stores offers flexible shifts with a minimum of 12 hours per week, or more if you choose. Pay starts at £13.28 per hour and rises to £14.55 for stores within the M25, with additional location-based payments possible.

You will be scheduled within defined availability windows and receive three weeks’ notice of your shifts. The role emphasizes customer service, teamwork and delivering a great shopping experience.