Retail Customer Assistant — Fast-Paced, Customer-First

Sainsbury's; Basingstoke; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discount card – 10% off at Sainsbury’s

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Retail discounts

Health/Dental cash plans

Employee Assistance Programme

Cycle to work

Job summary

Sainsbury's is looking for a Customer Assistant to join our stores in the United Kingdom. You will help customers with a friendly, energetic service approach, work across shelves, picking orders, and serving customers while embracing our digital tools to improve the shopping experience.

We value teamwork, flexibility and a proactive attitude. You will learn about our products, promotions and store processes, contributing to a high standard of store presentation and customer satisfaction.

Qualifications

• Customer-focused service mindset.
• Thrives in a fast-paced, physical store environment.
• Willing to learn and use digital tools to help customers.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever our customers need you most, including shelves, picking orders, serving customers or selling products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, keep shelves tidy and well-presented, and move heavy loads to the correct store location.
• Building knowledge of our products, services and promotions to confidently recommend to customers.

Skills

Customer service

Friendly demeanor

Team player

Adaptable in fast-paced work

Willing to learn

Digital tools familiarity

Attention to detail

Job description

Sainsbury's is looking for a Customer Assistant to join our stores in the United Kingdom. You will help customers with a friendly, energetic service approach, work across shelves, picking orders, and serving customers while embracing our digital tools to improve the shopping experience.

We value teamwork, flexibility and a proactive attitude. You will learn about our products, promotions and store processes, contributing to a high standard of store presentation and customer satisfaction.