Retail Customer Advisor (Poole) - 30 hours

TN United Kingdom; Poole; On-site; GBP 60,000 - 80,000; Part time

Job summary

Ein etabliertes Unternehmen sucht einen Retail Customer Advisor in Poole, um Kunden durch exzellenten Service zu begeistern. In dieser Rolle haben Sie die Möglichkeit, Ihre Kommunikationsfähigkeiten zu nutzen, um positive Kundenerlebnisse zu schaffen und die Verkaufsziele zu erreichen. Sie werden in einem unterstützenden Umfeld arbeiten, das Ihre persönliche und berufliche Entwicklung fördert. Das Unternehmen bietet eine wettbewerbsfähige Vergütung, Bonusmöglichkeiten und Schulungen an, um sicherzustellen, dass Sie die Fähigkeiten erwerben, die für den Aufstieg in Führungspositionen erforderlich sind. Wenn Sie leidenschaftlich daran interessiert sind, Kunden zu helfen und Teil eines vielfältigen Teams zu sein, ist dies die perfekte Gelegenheit für Sie.

Benefits

Neues Smartphone mit unbegrenztem Datenplan

Monatlicher Leistungsbonus von 25%

Zusätzliche Bonusmöglichkeiten

Rabatte über unser Perks at Work-Programm

Schulungs- und Karriereentwicklungsprogramme

Qualifications

• Erfahrung in einer kundenorientierten Rolle.
• Ausgezeichnete Kommunikationsfähigkeiten sind erforderlich.

Responsibilities

• Verbessern Sie die Kundenerfahrung durch ansprechende Gespräche.
• Unterstützen Sie bei allgemeinen mobilen oder Netzwerkfragen.

Skills

Kundenorientierung

Kommunikationsfähigkeiten

Lernbereitschaft

Job description

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Retail Customer Advisor (Poole) - 30 hours, Poole

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Client:

Three

Location:

Poole, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

e1364951cde5

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Company Description

Three UK is a large network known for creating meaningful connections that enrich lives. Our brand represents the strength of our network and our commitment to providing better connectivity daily for every customer.

Founded in 2003, Three UK aims to challenge the mobile industry. We cover 99% of the UK’s outdoor population with our 3G and 4G networks and handle 28% of the mobile data traffic in the country (Enders Analysis). We have the most spectrum dedicated to 5G among UK mobile providers, ensuring our customers experience the latest mobile technology.

Our vision is to deliver better connectivity every day for every customer. We seek team members who are eager to develop and succeed in a supportive environment that prepares you for future growth. There’s potential to progress to store management roles!

Our key focus areas include:

• Understanding customer needs
• Setting standards for coverage, reliability, and customer care
• Creating positive experiences that leave customers satisfied
• Meeting personal and store KPIs
• Matching products and services to customer needs and promoting our innovative offerings

Enhance customer experience through engaging conversations and ensuring customer satisfaction. Assist with general mobile or network queries (training provided!).

We value customer-focused individuals who go beyond expectations and work well as part of a team. Show customers how technology can transform everyday moments into something special.

We celebrate diversity and inclusivity, fostering a sense of belonging. We appreciate everyone’s unique contributions and support each other to serve our customers better.

No prior product knowledge is required; your ambition and willingness to learn are what matter.

Job Benefits

• £12 per hour
• A new smartphone on an unlimited data plan
• Monthly on-target bonus of 25% based on store performance
• Additional bonus opportunities for high performers
• Discounts through our Perks at Work scheme
• Training and career development programs

Qualifications

• Experience in a customer-facing role
• Excellent communication skills
• Willingness to learn

Additional Information

We are committed to building the best team to succeed. We offer many opportunities for growth and development. You never know, you might become a store manager someday!

If you enjoy engaging with customers and representing our brand, this is the role for you. Your customer service skills will shine here.

Our team is diverse and inclusive. We value everyone’s individuality and contributions, supporting each other as we deliver excellent service.