Retail Customer Advisor (Brighton Western Road) - 24 hours

TN United Kingdom; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join an innovative team as a Retail Customer Advisor, where your passion for customer service will shine. In this dynamic role, you will engage customers, enhance their experience, and contribute to achieving sales targets. With full training provided, you will learn how to offer personalized solutions that meet customer needs. This position offers a supportive and inclusive culture, along with fantastic benefits like a free staff handset, generous holiday allowance, and opportunities for rewards. If you are ambitious and eager to learn, this is the perfect opportunity for you!

Benefits

Free staff handset + unlimited SIM

4.5% employer pension contribution

Life assurance

Holiday allowance: 31 days + 2 bank holidays + 3 personal days

A Tastecard membership

Uber spending money

Discounts via Perks at Work

Opportunities to win awards

Qualifications

• Eager to 'wow' customers with technology.
• Passionate about delivering excellent service.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Achieve KPIs by driving sales and meeting goals.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

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Retail Customer Advisor (Brighton Western Road) - 24 hours, Brighton and Hove

Client:

Three UK

Location:

Brighton and Hove, United Kingdom

Job Category:

Retail

EU work permit required: Yes

Job Reference:

0d939ed5d4c6

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our products will help us achieve high standards and sales targets.

Key Responsibilities:

1. Customer Engagement: Enhance the customer journey through meaningful interactions, making customers feel valued.
2. Service Excellence: Create exceptional experiences by promoting our products and services.
3. Performance Enhancement: Achieve KPIs by driving sales and meeting goals.
4. Solution Efficiency: Provide personalized solutions for mobile or network inquiries promptly.

Qualifications:

We seek individuals eager to 'wow' customers by demonstrating how technology can improve everyday moments. Key qualities include:

• Customer Focused: Passionate about delivering excellent service and understanding customer needs.
• Team Collaboration: Able to work well within a team.
• Problem Solving: Proactive in resolving customer challenges.

Full training provided; prior product knowledge not required. Ambition and willingness to learn are most important.

Additional Information:

We value our people and offer a supportive, inclusive culture. Our benefits include:

• Free staff handset + unlimited SIM
• 4.5% employer pension contribution
• Life assurance
• Holiday allowance: 31 days + 2 bank holidays + 3 personal days (pro-rata)

Retail-specific benefits include:

• A Tastecard membership
• Uber spending money
• Discounts across retailers and activities via Perks at Work
• Opportunities to win awards

We are committed to diversity, inclusion, and providing reasonable adjustments during the application process. We look forward to your application and joining Team Three!