Retail Cover Supervisor (Zero Hours) - Warminster

Blue Cross; Warminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local charity organization in Warminster seeks a Cover Supervisor for flexible, zero-hours work. Duties include assisting in customer service, stock management, and shop duties. The role offers £13.69 per hour, reflecting commitment to the National Living Wage. Ideal candidates will have retail, cash handling, and supervisory experience, thriving in a customer-oriented setting. Join a dedicated team making a difference in the community.

Benefits

38 days holiday rising to 43 with service

Programs for physical and mental wellbeing support

Free access to GP services

Health cash plan

Pension scheme with enhanced employer contribution

Life assurance

20% discount on Pet Plan pet insurance

Recognition scheme

Qualifications

• Previous experience working in a retail environment.
• Proficient in cash handling and reconciliation.
• Supervisory experience preferred.
• Thrives in a customer-facing environment.
• Computer literacy and administration skills required.

Responsibilities

• Assist with customer service, stock management, and general shop duties.

Skills

Retail experience

Cash handling proficiency

Supervisory skills

Customer service orientation

Computer literacy

Job description

Overview

Interview date: W/C 29th September 2025. Our Warminster charity shop is passionate about its local community and we are proud to have an established shop to share with locals and tourists alike! Our shop is looking for a new member of staff to join us as a Cover Supervisor on a flexible, zero hours contract. More about the role: Our shops are filled with a treasure trove of donated items, including clothing, books, toys, household goods, and soft furnishings. We also offer a range of new products to complement our donated items. Every purchase helps us provide vital care for animals in need. As a Retail Cover Supervisor, you\'ll assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00, you\'ll help us maintain high standards of service and presentation. This is a zero-hours contract, which means your hours will vary based on the shop\'s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay. You\'ll work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful. If you\'re excited about making a difference in a busy, supportive environment, we\'d love to hear from you. Internally, this role is known as a Standby Shop Assistant.

Responsibilities

• Assist with customer service, stock management, and general shop duties.

About you

We are looking for someone who:

• Has previous experience working in a retail environment.
• Is proficient in cash handling and reconciliation.
• Has supervisory experience.
• Thrives in a customer-facing environment.
• Possesses computer literacy and administration skills.

It would also be great if you have experience:

• Managing volunteers.

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programs for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers