Retail Cover Supervisor (Zero Hours) - Hythe

Blue Cross For Pets; Hythe, Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading charity as a Retail Cover Supervisor in Hythe, where you'll support shop operations and customer service in a vibrant community hub. This zero-hours contract offers flexible working, competitive pay, and a chance to make a difference for pets in need. Enjoy numerous benefits including generous holiday, pension contributions, and professional development support.

Benefits

38 days of holiday per year

Pension scheme with enhanced contributions

Life assurance

Unlimited access to employee assistance programs

Wellbeing support programs

Free GP access

Recognition scheme

Annual volunteer days

Support for professional development costs

Charity worker discounts

Qualifications

• Previous retail experience required.
• Proficient in cash handling and reconciliation.
• Experience managing volunteers is a plus.

Responsibilities

• Assist with customer service and stock management.
• Ensure smooth shop operations and high service standards.
• Work alongside staff and volunteers in a flexible role.

Skills

Retail Experience

Customer Service

Cash Handling

Supervisory Experience

Computer Literacy

Job description

Retail Cover Supervisor (Zero Hours) - Hythe

Application Deadline: 27 May 2025

Department: Fundraising, Comms & Engagement

Employment Type: Zero Hours

Location: Hythe

Reporting To: Shop Manager

Compensation: £13.69 / hour

Description

Contract: Zero Hours Contract

Salary: £13.69 p/hour

Location: Hythe, Southampton
Closing date: 27th May 2025
Interview date: 5th June 2025

Charity shops are vibrant community hubs, and in 2025 we are opening a new shop in Hythe, Southampton! By joining our team in Waterside, you will help establish this shop within the local community and keep people and their pets at the heart of everything we do.

More about the role

Our shops are lively centers supported by generous donations. Every purchase helps us continue our vital work, caring for over 40,000 animals annually through rehoming, veterinary, and education programs.

As a Standby Shop Assistant, you will provide essential support to our in-store teams, ensuring smooth shop operations.

Your responsibilities include assisting with customer service, stock management, and general shop duties. The shop operates Monday to Saturday from 09:00 to 17:00, and you will help maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a flexible and impactful role.

This is a zero-hours contract, with hours varying based on shop needs. The role pays the National Living Wage (£12.21/hour), with a total hourly rate of £13.69, including holiday pay.

If you are passionate about making a difference in a busy, supportive environment, we would love to hear from you!

Internally, this role is known as a Standby Shop Assistant.

About you

We are looking for someone who:

· Has previous retail experience.

· Is proficient in cash handling and reconciliation.

· Has supervisory experience.

· Thrives in customer-facing roles.

· Possesses computer literacy and administrative skills.

It would also be great if you have experience:

· Managing volunteers.

How to apply

Click the apply button below and complete the online application before the closing date. Applications will be reviewed upon receipt, and interviews scheduled accordingly. We reserve the right to close the vacancy early if we receive an overwhelming response.

Blue Cross benefits

Our team is vital to delivering our mission. We are committed to providing a supportive and rewarding environment where you feel valued throughout your career with us.

Our benefits include:

• 38 days of holiday per year, increasing to 43 with service (pro-rata for part-time roles).
• Pension scheme with enhanced employer contributions.
• Life assurance.
• Unlimited access to employee assistance programs.
• Wellbeing support programs for physical and mental health.
• Free GP access via MetLife.
• Recognition scheme.
• Annual volunteer days.
• Support for professional development costs.
• Charity worker discounts across various retailers.

For more details about our benefits, please visit the 'Why work for us' page on our website.