Retail Cover Supervisor (Zero Hours) - Hythe

Blue Cross; Hythe; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A community-focused charity is seeking a Standby Shop Assistant in Hythe, United Kingdom. This role involves providing essential support in a retail environment, maintaining customer service, and managing stock. Applicants should have retail experience and customer-facing skills. The position offers a flexible zero-hours contract with a total hourly rate of £13.69, including holiday pay. Join us to make a difference in your community!

Benefits

Physical and mental wellbeing support

Free access to GP services

Enhanced pension scheme

Charity worker discounts

Qualifications

• Experience in a retail environment is required.
• Proficiency in cash handling and reconciliation is important.
• Supervisory experience is advantageous.
• Ability to thrive in a customer-facing role is essential.
• Computer literacy and administration skills are needed.

Responsibilities

• Provide essential support to in-store teams.
• Assist with customer service and stock management.
• Maintain high standards of service and presentation.

Skills

Retail experience

Cash handling proficiency

Supervisory experience

Customer service skills

Computer literacy

Job description

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Client:

Blue Cross

Location:

Hythe, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ad2eaa283dc8

Job Views:

6

Posted:

01.08.2025

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Job Description:

Description

Location: Hythe, Southampton
Closing date: 10th August 2025

Charity shops are the in-place to shop and in 2025 and we’re just getting started with our brand new shop in Hythe, Southampton! By joining our team in the heart of the Waterside, you will be a part of establishing this shop within the local community and keeping people and their pets at the heart of everything that we do.

More about the role

Our shops are buzzing hubs in the heart of their communities loved by our fantastic customers and supported by generous donations. Every purchase helps us continue our vital work, caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.

As a Standby Shop Assistant, you will step in to provide essential support to our instore teams, ensuring we have enough cover to keep our shop running smoothly.

You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.

This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.

If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!

Internally this role is known as a Standby Shop Assistant.

About you

We are looking for someone who:

· Has previous experience working in a retail environment.

· Is proficient in cash handling and reconciliation.

· Has supervisory experience.

· Thrives in a customer-facing environment.

· Possesses computer literacy and administration skills.

It would also be great if you have experience:

How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Pension scheme with enhanced employer contribution
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page