Retail Cover Supervisor - Shrewsbury

Blue Cross; Shrewsbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charitable organization in Shrewsbury seeks a flexible Cover Supervisor to assist the Shop Manager and maintain high service standards. The role involves customer service, stock management, and varied hours under a zero-hours contract. Offering £13.69 per hour including holiday pay, this position is ideal for someone with retail and supervisory experience looking to make a positive impact in a supportive environment.

Benefits

Physical and mental wellbeing support

Free access to GP services

Enhanced employer pension contribution

Charity worker discounts

Qualifications

• Previous experience working in a retail environment.
• Proficient in cash handling and reconciliation.
• Thrives in a customer-facing environment.

Responsibilities

• Assist with customer service and stock management.
• Ensure high standards of service and presentation.
• Provide essential support to instore teams.

Skills

Retail experience

Cash handling

Supervisory experience

Customer service

Computer literacy

Job description

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Client:

Blue Cross

Location:

Shrewsbury, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7d6ca505a368

Job Views:

8

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Description

Location: Pride Hill, Shrewsbury

Closing date: 17th August 2025

With over 50 charity shops across England and Wales, our Shrewsbury store is looking for a flexible Cover Supervisor to work alongside our Shop Manager in creating a warm and welcoming shopping experience for visitors and those donating to the store.

More about the role

As a Standby Shop Assistant, you will step in to provide essential support to our instore teams, ensuring we have enough cover to keep our shop running smoothly.

You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.

This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.

If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!

Internally, this role is known as a Standby Shop Assistant.

About you

We are looking for someone who:

· Has previous experience working in a retail environment.

· Is proficient in cash handling and reconciliation.

· Has supervisory experience.

· Thrives in a customer-facing environment.

· Possesses computer literacy and administration skills.

It would also be great if you have experience:

How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Pension scheme with enhanced employer contribution
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page