Retail Cover Supervisor - Hythe

TN United Kingdom; Hythe; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking charity as a Standby Shop Assistant and play a vital role in a lively community hub. In this flexible position, you will support the shop's operations, ensuring excellent customer service and effective stock management. With a commitment to the Real Living Wage and a range of benefits including generous holiday allowance and wellness programs, this role offers the chance to make a real impact in the community while supporting a noble cause. If you are passionate about helping others and thrive in a dynamic environment, we want to hear from you!

Benefits

38 days of holiday per year

Pension scheme with enhanced employer contributions

Life assurance

Unlimited access to employee assistance programs

Physical and mental wellbeing support programs

Free GP access via MetLife

Reimbursement for professional fees

Charity worker discounts at various retailers

Qualifications

• Previous retail experience is essential.
• Proficient in cash handling and reconciliation.

Responsibilities

• Assist with customer service and stock management.
• Maintain high standards of service and presentation.

Skills

Retail Experience

Cash Handling

Supervisory Skills

Customer Service

Computer Literacy

Job description

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Location: Hythe, Southampton
Closing date: 5th May 2025

Charity shops are popular places to shop, and in 2025, we’re opening a new shop in Hythe, Southampton! By joining our team in the Waterside area, you will help establish this shop within the local community and focus on keeping people and their pets at the heart of everything we do.

More about the role

Our shops are lively community hubs, loved by customers and supported by generous donations. Every purchase helps us continue caring for over 40,000 animals annually through rehoming, veterinary, and education programs.

As a Standby Shop Assistant, you will provide essential support to our in-store teams, ensuring the shop operates smoothly by assisting with customer service, stock management, and general duties. Our shops are open Monday to Saturday from 09:00 to 17:00, and you will help us maintain high standards of service and presentation. You will work alongside dedicated staff and volunteers in a role that offers flexibility and makes a real impact.

This is a zero-hours position, meaning your hours will vary based on the shop’s needs. We are committed to paying the Real Living Wage, currently £12 per hour, with a total hourly rate of £13.45, including holiday pay.

If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!

Internally, this role is known as a Standby Shop Assistant.

About you

We are looking for someone who:

• Has previous retail experience.
• Is proficient in cash handling and reconciliation.
• Has supervisory experience.
• Thrives in a customer-facing role.
• Possesses computer literacy and administrative skills.

It would also be great if you have experience:

• [Add specific experience here if applicable]

How to apply

Click the apply button below and complete the online application before the closing date. Applications will be reviewed as received, and interviews scheduled accordingly. We reserve the right to close the vacancy early if we receive an overwhelming response.

Our people are vital to delivering our mission. Their efforts and commitment enable us to make a difference today.

At Blue Cross, we’re dedicated to providing a supportive and rewarding environment where you feel valued throughout your career.

Our benefits include:

• 38 days of holiday per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday is calculated pro-rata.
• Pension scheme with enhanced employer contributions
• Life assurance
• Unlimited access to employee assistance programs
• Physical and mental wellbeing support programs
• Free GP access via MetLife
• Reimbursement for professional fees
• Charity worker discounts at various retailers

For more about our benefits, visit the 'Why work for us' page on our website. To learn more about Blue Cross, our mission, and our work supporting animals and people, visit our About Us page.