Retail Cover Supervisor - Bridgnorth

Blue Cross For Pets; Bridgnorth; On-site; GBP 1,000; Part time

Job summary

A prominent animal charity in Bridgnorth is looking for a Retail Cover Supervisor to support daily shop operations and manage donations. This flexible role on a zero-hours contract will require a background in retail and customer service, along with the ability to lead volunteers effectively. Offering competitive pay and generous benefits, the position is perfect for someone looking to make a positive impact in their community.

Benefits

38 days holiday (rising to 43 with service)

Wellbeing support programmes

Free GP access via MetLife

Health cash plan

Pension scheme with enhanced employer contribution

20% discount on Pet Plan

Annual volunteer days

Qualifications

• Retail experience required.
• Proficient in cash handling.
• Supervisory experience preferred.

Responsibilities

• Supervise daily operations and volunteers.
• Manage donations and assist in shop activities.
• Ensure excellent customer service.

Skills

Cash handling

Customer service

Supervisory skills

Job description

Retail Cover Supervisor - Bridgnorth

Application Deadline: 6 July 2025

Department: Fundraising, Comms & Engagement

Employment Type: Zero Hours

Location: Bridgnorth

Reporting To: Shop Manager

Compensation: £13.69 / hour

Description

Contract: Zero Hours Contract

Salary: £13.69 p/hour

Location: Bridgnorth, Shropshire
Closing date: 6th July 2025
Interview date: W/C 14th July 2025

Join our thriving shop in the heart of Bridgnorth! As a cover supervisor, you will use your experience in retail and play a crucial role in our shops daily operations on a flexible contract.

More about the role

Loved by our fantastic customers and supported by generous donations, our shop is lucky to receive some unique, quality items where every purchase helps us continue our vital work, caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.

Working with our Shop Manager and Assistant Shop Manager, you will be confident serving your community and helping lead and motivate our team of volunteers. You can expect to manage incoming donations along with supervising and supporting our volunteers with the daily operations of the store.

Our shops open Monday to Saturday from 09:00 to 17:00. This role is on a zero hours contract where there are no guaranteed working hours in a week but hours will be agreed based on business need – flexibility is key for this role. Weekend and bank holiday working may be required.

Join us and to make a difference in your local community!

Internally this role is known as a Standby Shop Assistant.

About you

We are looking for someone who:

· Has previous experience working in a retail environment.

· Is proficient in cash handling and reconciliation.

· Has supervisory experience.

· Thrives in a customer-facing environment.

· Possesses computer literacy and administration skills.

It would also be great if you have experience:

· Managing volunteers.

How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.