Retail Collection and Delivery Driver

North West Air Ambulance; Liverpool; On-site; GBP 23,000; Full time

Job summary

A leading charity in the UK is looking for a Retail Collection and Delivery Driver to join its life-saving team. The role involves ensuring the efficient delivery and collection of goods while maintaining excellent customer service standards. The ideal candidate will have strong driving skills and experience in route planning, contributing significantly to the charity's mission.

Qualifications

• Full driving license required.
• Experience with route planning and organisation.
• Ability to manage time effectively.

Responsibilities

• Ensure timely delivery and collection of goods.
• Record information on collections and deliveries.
• Maintain vehicle standards and complete safety checks.

Skills

Driving skills

Organization

Communication

Customer service

IT literacy

Job description

Join a life-saving crew

The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life-changing difference. We provide emergency medical treatment when time is critical.

As a charity, we have developed our service by embracing change, enabling us to implement innovative ways of working and increase our impact on patient outcomes. We continuously seek to develop our service to continue saving lives.

JOB TITLE: Retail Collection and Delivery Driver

LOCATION: Speke

REPORTING TO: Transport Manager

WORKING HOURS: 35 hours per week

SALARY: £22,933.74

FIXED TERM CONTRACT FOR 6 MONTHS

Overall purpose of the role:

To support our Retail Stores by ensuring timely delivery and collection of goods, reviewing orders prior to delivery, loading and unloading vans, and providing excellent customer service to supporters and donors.

Main duties and responsibilities:

1. Work according to van operation plans, organise and plan routes within the North West.
2. Ensure regular delivery of donated stock to shop managers, including rotated stock.
3. Record detailed information on collections and deliveries using collection books.
4. Attach Gift Aid sign-up leaflets to house collections and encourage donors to sign up.
5. Post house-to-house collection sacks as per route requirements.
6. Collect and deliver furniture donations as needed.
7. Process all donations with management.
8. Work independently with good initiative and as part of a team.
9. Plan and prioritize work schedules effectively.
10. Ensure collected and delivered items are kept in excellent condition.
11. Maintain vehicle standards and complete safety checks monthly.

Person Specification

Physical: Comfortable with heavy lifting and manual handling.

Experience:

• Excellent driving skills.
• Experience in route planning and organisation.
• Experience working with volunteers.
• Knowledge of health and safety in retail.

Skills:

• Basic English and Maths skills.
• Effective communication across multiple sites.
• Strong organizational skills.
• Enthusiasm and ability to work with teams and the public.
• Excellent customer service skills.
• IT literacy.

Personal Attributes / Abilities:

• Full driving license is required.
• Ability to manage time effectively amidst conflicting priorities.
• Open, adaptable, honest, and reliable.