Retail Closing Supervisor

University of South Hampton; Southampton; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join the University of Southampton Students' Union as a retail team member, where you will ensure high standards in customer service and lead a team. This role requires a passion for retail and the ability to work flexible shifts, including weekdays and occasional weekends. Enjoy benefits like generous holiday allowance and a pension scheme while being part of a vibrant student community.

Benefits

24 days of holiday per year

Defined contribution pension scheme with 10% employer contribution

Discounted bus passes

Cycle scheme

Qualifications

• Passionate about retail and customer service.
• Demonstrates leadership skills to lead a team.
• Knowledge of food safety required.

Responsibilities

• Drive high standards expected in the store.
• Deliver excellent customer service.
• Occasional weekend work to cover absences.

Skills

Customer Service

Leadership

Organisation

Job description

The Shop is open 7am - 8pm Monday to Friday and weekends 9am - 4pm (during term time).

The shifts for this role are typically weekdays, 2pm – 10pm or 12pm – 8pm. There will be occasional weekend work to help cover absences. Outside of university term times, shifts are likely to be 10am – 6pm. During holidays, the shop is closed over weekends except for some open days.

This role is NOT suitable for current students due to the shift pattern; therefore, we are unable to accommodate academic commitments.

You will play a part in driving the high standards expected in the store. This role is ideal for someone passionate about customer service and able to deliver it appropriately to our audience.

The successful candidate should also demonstrate leadership skills to lead a team.

SUSU is a not-for-profit organisation, and all revenue generated goes back into funding the activities of the Students’ Union.

About You

You need to be a motivated and engaged individual with a passion for delivering high standards daily.

You should be passionate about retail and customer service, and eager to develop your skills and knowledge further.

Organisation skills and knowledge of food safety are required, although Food Hygiene training will be provided to successful candidates.

About Us

We are the University of Southampton Students' Union (SUSU). Independent from the University, we're run by students, for students. Our vision is that every student loves their time at Southampton.

As an employer, we offer benefits such as:

• 24 days of holiday per year, plus six closure days during Easter and Christmas, and eight bank holidays.
• Defined contribution pension scheme with a 10% employer contribution.
• Discounted bus passes (UniLink and Blue Star) and a cycle scheme.

To find out more, visit our website.

Apply Now

You can apply easily using your CV and cover letter by clicking on 'Apply Now'.

For further information before applying, contact Szymon Malecki-Willis (Retail Manager) at [e-mail].

Before Applying

Regretfully, SUSU does not sponsor visas, including Tier 2, so if you require sponsorship to work in the UK, this role may not be suitable.

Please note that feedback will not be provided if you are not shortlisted for an interview.

SUSU is an equal opportunities employer that values diversity and aims to reflect the student body. We promote equality, challenge discrimination, and ensure our recruitment processes are mindful of diversity issues.