Retail Catering Assistant

NHS; Tees Valley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare organization is seeking a candidate for a Catering Assistant role in the Tees Valley area. The successful applicant will ensure high standards of food quality and safety while supporting the catering services in a fast-paced environment. Candidates must have a Level 2 Certificate in Food Hygiene and excellent communication skills. Flexibility and a team-oriented attitude are essential.

Benefits

Access to a pension scheme

Night Shift Working Allowances

Bank Holiday Working Allowances

Qualifications

• Previous catering experience in a fast-paced environment.
• Knowledge of food hygiene regulations.
• Excellent communication and customer care skills.

Responsibilities

• Assist in the preparation of nutritious meals and snacks.
• Ensure high standards of food quality and safety.
• Operate electronic tills and handle cash.
• Monitor and record food temperatures.

Skills

Catering experience

Food hygiene knowledge

Communication skills

Customer care skills

Education

Level 2 Certificate in Food Hygiene

Basic English and maths

Job description

The successful candidate will play an integral role withinthe team in ensuring that the food is prepared, delivered and the department iscleaned to the highest standard. Previous catering and barista trained isdesirable for this post

Successful post holders will be responsible for theprovision of catering services within Hollies Restaurant and Cafe Quick and toensure that areas are safe and hygienic at all times. All staff would be partof a team and have the ability to use a degree of initiative to prioritize andorganise the daily duties, whilst maintaining a professional approach at alltimes regardless of the situation. Post holders will be also be expected to beflexible to the needs of the service.

The successful applicant will have :

Previous catering experience in a fast paced environment

Sound knowledge of food hygiene regulations

Excellent communication and customer care skills

Level 2 Certificate in Food Hygiene

Main duties of the job

Service Delivery

To work under the direction of the Retail ServicesSupervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations

To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.

Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

To operate the electronic tills and the handling of cash

To work within the coffee shop outlet after full training with the barista style machines

To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance withstandards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points (HACCP)

Assist with receipt, quality assurance and stock control of goods

About us

SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

• Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
• Night Shift Working Allowances (where appropriate)
• Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

Job responsibilities

To support and assist the RetailSupervisor and Retail Manager in the provision of a highly professional catering service within the retail units at Darlington Memorial Hospital and toensure that high quality standards are met at all times

To follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and costeffective service

To ensure that food safety regulations are adhered to at all times.

Provide and maintain a highly customer focused restaurant facility.

Ensure that communication channels are maintained between appropriate staff / visitor/ patient groups with regard to patient feeding.

Work in asafe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

Person Specification

Statutory Registration

• Health and Safety
• COSHH

Special Requirements

• Ability to work shifts and weekends and have flexibility to needs of the service(E)
• Health and safety(D)

Qualifications

• Level 2 Certificate in Food Hygiene (E) Basic English and maths (E) A good standard of literacy and numeracy (E)
• Food allergy training and understanding (E)
• Health and Safety

Experience

Special Skills and Knowledge

• Natural & enthusiastic staff member(E)
• Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
• Effective interpersonal skills (E)
• Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
• Basic numeracy(E)
• Knowledge of food safety and allergen regulations (E)
• Basic keyboard skills (D)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.