Retail Catering Assistant

NHS; Chertsey; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Surrey is looking for a proactive Catering Assistant to deliver quality retail catering and enhance patient experience. The role includes serving food, preparing drinks, and ensuring food safety compliance. Candidates should have GCSE-level education and demonstrable catering experience. The position requires working at multiple hospital sites. Join us to contribute to our commitment to staff and patient wellbeing.

Qualifications

• Demonstrable catering experience.
• Retail catering experience of operating barista coffee machines.

Responsibilities

• Carry out general retail catering duties ensuring customer service and food safety.
• Serve freshly prepared products and prepare specialty drinks.
• Monitor temperature control procedures and ensure compliance with food safety legislation.

Skills

Customer service skills

Communication skills

Ability to work on own initiative

Education

Educated to GCSE level or equivalent

Food Hygiene Level 2

Job description

Job summary: We currently have an exciting opportunity for a forward thinking, proactive and highly motivated Catering Assistant. Delivering excellence in retail catering and patient experience is our driving force and in return we offer commitment to your personal development and a competitive salary.

The role is to work as part of a rota to provide food services from 7am - 7pm, 365 days per year. Main base is St Peter's Hospital, with requirement to work across both St Peter's and Ashford Hospital sites to fulfil role and working at any other Trust site as required.

Main duties of the job

To carry out a wide range of general retail catering duties within our on-site retail outlet ensuring a high quality level of customer service and food safety following set procedures and specifications. Strong customer service skills are essential.

Serving staff and visitors freshly prepared products, preparing refreshments including hot and cold speciality drinks. Replenishing stock displays and ensuring all areas are clean and tidy.

To have made an effective contribution to reaching the Trust's vision, strategic objectives and key work programmes.

To ensure codes of practice for HACCP and food safety are followed.

To monitor temperature control procedures following set specification.

Audit check dates and stock rotation of all food commodities within working areas.

Good communication skills are required, both face to face and on the telephone. The post holder will be expected to communicate with, patient's visitors and staff.

To ensure compliance with all aspects of Health and Safety/ food safety legislation and the correct use of personal protective equipment.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Person Specification

Qualifications and Further Training

Essential:

• Educated to GCSE level or equivalent

Desirable:

• Food Hygiene Level 2

Experience

Essential:

• Demonstrable catering experience

Desirable:

• Retail Catering experience of operating barista coffee machines

Knowledge

Essential:

• NHS Constitution
• Food safety & Hygiene
• Knowledge of various tasks and the ability to perform catering tasks

Desirable:

• Strategic objectives
• Food Safety Act 1990

Skills

Essential:

• You have knowledge & awareness of food safety and hygiene
• Ability to work on own initiative
• Effective oral/written skills
• Communication and interpersonal skills