Retail Business Manager - Used Cars

LSH Auto Limited; Birmingham; On-site; GBP 33,000 - 40,000; Full time

Job summary

LSH Auto Limited is looking for an experienced Retail Business Manager to enhance sales performance and customer experience at their flagship Birmingham dealership. This role demands strong leadership to optimize profitability and manage daily operations effectively, while also providing exceptional service standards.

Benefits

Colleague Referral Scheme (£500 - £1000)

Mercedes Benz training and leadership programmes

Platinum Plus Rewards Scheme

Colleague Car Purchase Scheme

Eye care Vouchers

Life Assurance (4 x annual salary)

31 days holiday, increasing with service

Wellbeing Support

Company Pension

On site gym

Qualifications

• Proven experience in a similar role within the automotive industry.
• Strong knowledge of retail sales processes.
• Excellent leadership and team management skills.

Responsibilities

• Develop and implement retail strategies to drive sales growth.
• Lead and motivate the retail sales team to achieve targets.
• Monitor sales performance metrics to identify improvement opportunities.

Skills

Leadership

Sales Analysis

Customer Service

Communication

Team Management

Job description

LSH Auto is seeking an experienced Retail Business Manager to join our dynamic team at our flagship dealership in Birmingham. In this key role, you will be responsible for driving retail sales performance, managing the day-to-day operations, and leading a team to deliver exceptional customer experiences.

Your strategic approach and strong leadership skills will be essential in achieving revenue goals and optimizing profitability within the retail segment.

Hours - 40

Salary - £33,000 Plus OTE Bonus Plus Company Car or Car Allowance

Key Responsibilities:

• Develop and implement effective retail strategies to drive sales growth and improve profitability.
• Lead, mentor, and motivate the retail sales team to achieve performance targets.
• Monitor and analyze sales performance metrics to identify trends and opportunities for improvement.
• Ensure exceptional customer service standards are met and exceeded.
• Oversee inventory management and merchandising to maximize sales opportunities.
• Collaborate with marketing and operations teams to enhance brand visibility and attract customers.

The ideal candidate will have:

• Proven experience as a Business Manager or similar role within the automotive industry.
• Strong knowledge of retail sales processes and strategies.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal skills.
• Ability to analyse sales data and generate actionable insights.
• Customer-focused mindset with a commitment to providing outstanding service.
• Valid UK driving licence.

Colleague Referral Scheme (£500 - £1000)

• A range of Mercedes Benz training and leadership programmes

• Platinum Plus Rewards Scheme

• Colleague Car Purchase Scheme

• Eye care Vouchers

• Life Assurance (4 x annual salary)

• 31 days holiday (including bank holidays), rising to 38 days with length of service

• Wellbeing Support

• Company Pension

• Full uniform provided

• On site gym