Retail Branch & Transfer Manager — Drive Deals & Service

webuyanycar; Felixstowe; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Discounts & staff benefits

Team events budget

Monthly & annual bonuses

Extra holidays for length of service

Healthcare cash plan

Pension scheme

Structured progression programmes &pay

Job summary

webuyanycar is seeking a Retail Branch & Transfer Manager in the Felixstowe area. The role oversees branch operations, drives sales targets, and ensures exceptional customer service across a busy car-buying site.

You will manage appointments, coordinate appraisals and negotiations, and work with back-office teams to deliver a seamless customer experience. A full UK driving licence and the ability to work a 42.5-hour week, including weekends, are essential.

Qualifications

• Full UK manual driving licence required.
• Experience in a target-driven environment.
• Excellent customer-focused approach with strong communication skills.
• Ability to work under pressure and independently.
• Strong administration and IT skills.

Responsibilities

• Act as main point of contact for customers and ensure smooth branch operations.
• Contact customers and manage your diary to set appointments and hit targets.
• Perform car appraisals, negotiate prices, close deals and deliver first-class service.
• Coordinate with back-office and colleagues to streamline processes.
• Support the transport team when not buying cars.

Skills

Driving license

Target driven

Customer service

Communication skills

Time management

Relationship building

IT skills

Job description

webuyanycar is seeking a Retail Branch & Transfer Manager in the Felixstowe area. The role oversees branch operations, drives sales targets, and ensures exceptional customer service across a busy car-buying site.

You will manage appointments, coordinate appraisals and negotiations, and work with back-office teams to deliver a seamless customer experience. A full UK driving licence and the ability to work a 42.5-hour week, including weekends, are essential.