Retail Associate (PT)

Goodwill Southern California; Scotland; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Retail Associate to enhance customer experiences and support store operations. In this dynamic role, you will engage with customers and donors, ensuring a friendly atmosphere while maintaining store standards. Your responsibilities will include cash handling, processing donations, and merchandising the sales floor. This position offers a chance to contribute to a meaningful mission while working in a supportive team environment. If you are dedicated to service and enjoy working in retail, this opportunity is perfect for you!

Qualifications

• Ability to read, speak and write Basic English.
• Some retail and sales experience helpful.

Responsibilities

• Provide excellent service and engage with each customer and donor.
• Sort, clean, process, and price donated goods.

Skills

Customer Service

Cash Handling

Communication

Teamwork

Basic English

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) System

Personal Computer

Job description

91 Highland, 7211 Boulder Ave., Highland, California, United States of America Req #26239

Monday, March 31, 2025

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal!

The Retail Associate delivers a highly satisfied customer experience by engaging and interacting with all customers, achieving established goals, maintaining a clean and organized store environment and communicating the Goodwill mission.

Responsibilities

• Provide excellent service, engage with each customer and donor, while presenting a friendly and cooperative attitude.
• Perform accurate Point of Sale (POS) and cash handling procedures.
• Communicate our Mission and act in accordance with our values (RISE: Respect, Integrity, Service and Excellence) to our employees, customers and donors.
• Receive and accurately record donations using technology.
• Sort, clean, process, price donated goods, following company standards.
• Merchandise and maintain the sales floor.
• Maintain a clean and safe environment by following all personal protective equipment policies and procedures.
• Follow all safety rules and exercise caution in all work-related activities.
• Load and unload trucks and perform necessary cleaning and janitorial work.
• Work flexible shifts; including nights, weekends, holidays and overtime when needed.

Education & Experience

• Ability to read, speak and write Basic English.
• Ability to operate cash register, personal computer and other technology necessary to complete the activities assigned.
• Ability to share Goodwill’s purpose with the customer or donor and ask for monetary donations.
• Ability to work with a diverse team.
• Some retail and sales experience helpful.
• Punctual and dependable attendance.
• Free from alcohol and drug abuse.
• Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
• Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: EEOC Rights.

Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.