Retail Associate, Guilford Town Centre

Fossil Group, Inc.; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading fashion and tech-forward accessories company is seeking a Sales Associate to deliver exceptional customer experiences and achieve sales goals. The ideal candidate will embody core values such as authenticity, grit, and curiosity while fostering teamwork and a positive environment.

Benefits

Retirement Savings Plan with Company Matching

Qualifications

• 1-2 years of retail experience, preferably in fashion.
• Outstanding written, verbal, and presentation skills.

Responsibilities

• Provide a Radical Customer Experience.
• Align daily actions with business needs to achieve sales goals.

Skills

Retail Experience

Customer Experience

Professionalism

Team Leadership

Brand Loyalty

Communication Skills

Collaboration

Adaptability

Job description

At Fossil, we dare to dream, disrupt, and deliver in a better way. Our goal is simple - bring innovation, style, and connectivity to an industry ripe for change. Fossil is on a mission to revamp the way fashion accessories are done. We are committed to creating great watches, jewelry, handbags, small leather goods, and wearables by investing in technology and long-term value creation. With our diverse portfolio of proprietary and licensed brands, along with department stores, specialty stores, eCommerce websites, and company-owned and operated retail stores, we are building a leading fashion- and tech-forward accessories company. Are you in?

Make an Impact

The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.” We are looking for people who embody our core values: Authenticity — being true to yourself; Grit — pushing through challenges and bouncing back; Curiosity — asking "what if" and exploring new possibilities; Sense of Humor — not taking ourselves too seriously; and Making an Impact — performing and making a difference.

Your Skills

• 1-2 years of retail experience, preferably within the fashion retail industry
• Passion for delivering an exceptional internal and external customer experience
• Professionalism and sophistication in demeanor
• Team-centric leadership that motivates and inspires others
• Ability to build brand loyalty
• Genuine care to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative mindset with self-motivation and independence
• Commitment to continuous learning and adaptability
• Ability to adjust and customize approaches based on business needs

The Perks

Benefits depend on working hours, position, and location, but may include:

• Retirement Savings Plan with Company Matching