Retail Associate: Customer‑Focused Role with Training & Perks

Screwfix Direct Ltd.; Penryn; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave (including Bank)

Company pension (up to 14%)

Life cover

Employee discount (20% with Screwfix)

Healthcare benefits

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. in the United Kingdom is hiring a Retail Assistant to welcome customers, help them find products, and ensure a smooth store experience. You’ll play a key role in a busy store and deliver great service with a positive, can-do attitude.

You’ll join a friendly team with training and varied shift patterns to support a healthy work-life balance. No prior retail experience is required, just reliability, enthusiasm, and a strong customer focus.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Willing to learn

Friendly

Reliable

Enthusiastic

Job description

Screwfix Direct Ltd. in the United Kingdom is hiring a Retail Assistant to welcome customers, help them find products, and ensure a smooth store experience. You’ll play a key role in a busy store and deliver great service with a positive, can-do attitude.

You’ll join a friendly team with training and varied shift patterns to support a healthy work-life balance. No prior retail experience is required, just reliability, enthusiasm, and a strong customer focus.