Retail Associate (38 hours) - Bicester

New Balance; Bicester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic and inclusive team at a forward-thinking sportswear brand. This role is perfect for those who are passionate about retail and eager to provide exceptional customer service. As a brand ambassador, you'll engage and educate customers, ensuring a memorable shopping experience. With opportunities for personal growth and a supportive work environment, this position offers a chance to thrive in a vibrant retail setting. If you're ready to make a difference and enjoy working with a diverse team, apply now to be part of something special!

Benefits

Competitive Compensation

Retail Bonus Scheme

Generous Staff Discount

Development Opportunities

Flexible Uniform Package

Qualifications

• Excellent customer service skills and a passion for retail.
• Ability to work flexibly, including weekends and holidays.

Responsibilities

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction throughout the entire customer journey.

Skills

Customer Service Skills

Team Player

Retail and Sales Passion

Effective Communication

Basic Math Skills

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES:

1. Achieve personal KPIs and contribute to overall store performance.

2. Deliver total customer satisfaction throughout the entire customer journey – from entering to leaving the store.

3. Help ensure the store remains as commercial as possible following company guidelines.

4. Adhere to company policies and procedures.

5. Maintain health, safety, and environmental standards in the store.

6. Perform other duties as required by the management team.

REQUIREMENTS FOR SUCCESS:

1. Be a team player.

2. Demonstrate excellent customer service skills.

3. Have a passion for retail and sales.

4. Desire to learn and grow.

5. Ability to perform basic math and retail operational processes.

6. Effective communication skills.

7. Flexible work schedule, including weekends and holidays.

ADDITIONAL BENEFITS:

1. Competitive compensation.

2. Potential to earn more through our Retail Bonus Scheme.

3. Great development opportunities.

4. Inclusive working environments across all our European locations.

5. Generous staff discount.

6. Project involvement across our European region.

7. Flexible uniform package.