Retail Associate (24 hours) - Gunwharf Quays

New Balance; Portsmouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic retail associates to join their dynamic team. This role offers a unique opportunity to engage with customers, ensuring they have a memorable shopping experience. You will play a vital role in achieving store performance goals while adhering to company policies. The company values teamwork and effective communication, making it essential for candidates to have a passion for retail and sales. With competitive compensation, development opportunities, and a generous staff discount, this position promises to be rewarding for those looking to grow within a supportive environment.

Benefits

Competitive Compensation

Retail Bonus Scheme

Great Development Opportunities

Generous Staff Discount

Flexible Uniform Package

Qualifications

• Strong customer service skills and a passion for retail.
• Ability to work flexible hours including weekends.

Responsibilities

• Deliver total customer satisfaction from entry to exit.
• Maintain health, safety, and environmental standards.

Skills

Customer Service Skills

Team Player

Basic Maths

Effective Communication

Flexibility

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES:

• To achieve personal KPIsand contribute to overall store performance

• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store

• Help to ensure the store remainsas commercial as possible following company guidelines

• Adhere to company’s policies and procedures

• Responsible for maintaining health, safety, and environmental standards in store

• Perform other duties are required from the management team

REQUIREMENTS FOR SUCCESS:

• Team Player

• Demonstrate customer service skills

• A passion for retail and sales

• Desire to learn

• Ability to perform basic maths and general retail operational processes

• Effective communication skills

• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation

• Potential to earn more through our Retail Bonus Scheme

• Great development opportunities

• Inclusive working environments across all our European locations

• Generous staff discount

• Project involvement across our European region

• Flexible uniform package