Retail Associate (24 hours, 5 months fixed term) - Gunwharf Quays

New Balance; Portsmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading sportswear brand as a retail associate in Portsmouth. You'll engage customers, deliver exceptional service, and contribute to store performance. We value passion, teamwork, and a desire to grow. Enjoy competitive pay, bonuses, and a supportive work environment.

Benefits

Competitive compensation

Retail Bonus Scheme

Development opportunities

Generous staff discount

Flexible uniform package

Qualifications

• Demonstrate excellent customer service skills.
• Ability to perform basic maths and retail operational processes.

Responsibilities

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction to every customer.
• Help ensure the store remains commercial following guidelines.

Skills

Customer Service

Communication

Team Player

Flexibility

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES:

1. Achieve personal KPIs and contribute to overall store performance.
2. Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store.
3. Help to ensure the store remains as commercial as possible following company guidelines.
4. Adhere to company policies and procedures.
5. Maintain health, safety, and environmental standards in the store.
6. Perform other duties as required by the management team.

REQUIREMENTS FOR SUCCESS:

• Be a team player.
• Demonstrate excellent customer service skills.
• Have a passion for retail and sales.
• Desire to learn and grow.
• Ability to perform basic maths and retail operational processes.
• Effective communication skills.
• Flexible work schedule, including weekends and holidays.

ADDITIONAL BENEFITS:

• Competitive compensation.
• Potential to earn more through our Retail Bonus Scheme.
• Great development opportunities.
• Inclusive working environments across all our European locations.
• Generous staff discount.
• Project involvement across our European region.
• Flexible uniform package.