Retail Associate (16 hours) - Swindon

New Balance; Swindon; On-site; GBP 20,000 - 25,000; Full time

Job summary

New Balance, a leading sportswear brand, is looking for passionate Retail Associates to join their stores. As a part of our team, you will engage, educate and entertain customers while meeting KPIs and adhering to store standards. Join us for a chance to develop your career in an inclusive environment that promotes growth and offers competitive compensation.

Benefits

Competitive compensation

Potential to earn through Retail Bonus Scheme

Generous staff discount

Great development opportunities

Flexible uniform package

Qualifications

• Effective communication skills.
• Demonstrate customer service skills.
• Ability to perform basic maths.

Responsibilities

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction.
• Adhere to company’s policies and procedures.

Skills

Customer service

Communication

Teamwork

Sales

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES:

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties are required from the management team

REQUIREMENTS FOR SUCCESS:

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package