Retail Assistant - Woodlands View

The Ayrshire Community Trust; Irvine; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established community organization is seeking dedicated volunteers for its retail shop at a state-of-the-art mental health facility. This role offers a chance to make a significant impact in the lives of patients and the community. Volunteers will receive training and support while engaging in tasks such as customer service, stock management, and operating the till. Flexible weekly shifts are available, allowing you to contribute your time meaningfully. If you are passionate about helping others and want to be part of a friendly team, this opportunity is perfect for you.

Qualifications

• Enthusiastic about the aims of Woodland View and Ayrshire Central Hospital.
• Smart and presentable with a provided identification badge.

Responsibilities

• Greet customers and assist with purchases.
• Operate the till and replenish stock as needed.

Skills

Customer Service

Retail Experience

Reliability

Confidentiality

Job description

There are various volunteering opportunities available within North Ayrshire.

Please browse the selection below to find a suitable volunteering opportunity in your local area:

Woodland View is the state-of-the-art mental health and community facility at Ayrshire Central Hospital in Irvine, opened in 2016. Our shop aims to provide a friendly, helpful service for all visitors, staff, and service users. We are appealing for volunteers to work alongside staff in the new retail shop. You will be fully supported and will receive training for your roles. Just a few hours of your time each week can make a significant difference to the lives of patients, visitors, staff, and your local community.

Typical tasks within the role:

1. Greet customers pleasantly.
2. Assist them in completing their purchases.
3. Operate the till to take payments.
4. Replenish shelves and cabinets with merchandise as required.
5. Rotate stock, ensuring the oldest date is at the front.
6. Alert supervisor or manager to stock close to its sell-by date.
7. Assist in storing newly delivered stock.

Volunteer requirements:

• Be smart and presentable, always wearing the provided identification badge.
• Be enthusiastic about the aims and work of Woodland View and Ayrshire Central Hospital.
• Be confident in undertaking required tasks and dealing with customers.
• Be reliable and able to volunteer regularly.
• Maintain patient and colleague confidentiality at all times.

Experience required: Some retail experience would be helpful but is not essential.

Location: Retail Unit, Ayrshire Central Hospital, Kilwinning Road, Irvine KA12 8SS. Accessible by public transport (bus stops nearby) and with available car parking facilities.

Restrictions:

Minimum age: 18

Availability: Monday to Sunday, Morning, Afternoon, Evening

Frequency & commitment: Weekly shifts by arrangement with the volunteer co-ordinator or shop manager

Volunteers aged 18-25 participating in this opportunity are eligible to claim Saltire Awards hours. Find out more.

CE4U app has been launched on Care Day (21st February)—a dedicated platform for information, support, and opportunities for care-experienced young people in North Ayrshire. The app is evolving, and we welcome your feedback. Download & explore CE4U today and help us improve it.

Please note the office will be closed on Monday, 5th May, for the bank holiday, reopening on Tuesday, 6th May.

We’re Hiring: Community Development Worker (Link Up). Are you passionate about community-led change? Join The Ayrshire Community Trust as a Community Development Worker – Link Up, to empower individuals and families across Saltcoats. Location: Vernon Street, Saltcoats. Salary: £25,000 per annum. See more.