Retail Assistant - WHSmith

Moto Hospitality; Exeter; On-site; Full time

Job summary

Join a leading company in the hospitality sector as a Retail Assistant. You will provide exceptional customer service and assist with stock management in a dynamic environment. No prior experience is necessary, as training will be provided. Enjoy competitive pay, bonuses, and various employee benefits while being part of a vibrant team transforming the UK's rest stop experience.

Benefits

Annual bonus scheme

Colleague discount up to 60%

Enhanced benefits including pension and sick pay

Funded qualifications

Weekly Pay

Qualifications

• No specific experience required; training provided.

Responsibilities

• Serving customers in a timely manner.
• Maintaining stock levels by replenishing displays and fridges.
• Handling customer enquiries.

Skills

Customer Service

Enthusiasm

Job description

£12.25 per hour

Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range of travel essentials and providing exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA a fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles might include team member, retail assistant, general or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18s.

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

Where our customer’s journey pauses, yours just begins.

Apply today

INDLP