Retail Assistant - WHSmith

Moto Hospitality; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Assistant to enhance the customer experience at their Exeter location. This role is perfect for individuals who are enthusiastic about delivering exceptional service and engaging with customers. As part of a transformative team, you will manage various retail tasks, ensuring a welcoming atmosphere while enjoying benefits like a competitive hourly wage, bonus opportunities, and discounts on popular brands. If you're looking for a rewarding career in hospitality with growth potential, this is the opportunity for you!

Benefits

Annual Bonus Scheme

Colleague Discounts

Pension Plan

Sick Pay

Maternity/Paternity Leave

Life Assurance

Funding for Qualifications

Weekly Pay

Qualifications

• Enthusiastic individuals with a passion for customer service.
• Ability to handle retail tasks and maintain cleanliness.

Responsibilities

• Serve customers efficiently and handle inquiries.
• Receive deliveries and replenish stock as needed.
• Maintain stock levels and ensure cleanliness.

Skills

Customer Service

Retail Management

Stock Management

Education

High School Diploma

Job description

Job Title: Retail Assistant

Join Moto Hospitality and be part of transforming the UK’s rest stop experience. We are looking for enthusiastic individuals to deliver exceptional customer service and handle various retail tasks at our location in Exeter.

Salary and Benefits

• £12.25 per hour
• Up to £440 annual bonus scheme
• Up to 60% colleague discount on brands like Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance
• Funding for qualifications and development opportunities
• Weekly pay

Responsibilities

• Serving customers efficiently
• Receiving deliveries and replenishing stock
• Providing excellent customer service
• Maintaining stock levels and cleanliness
• Handling customer inquiries and operating tills

Additional Information

Please ensure you can access the site, as some locations may have limited public transport options. This role is suitable for those interested in retail, customer service, or seeking a career change into roles like caring, cleaning, or warehouse work.

Note: Internally, this role is called Customer Service Assistant. The annual bonus is equivalent to one week's salary, based on average hours worked.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Hospitality